Method of Payment

Prepayment of all orders is required. If you are ordering a refractor, mount or other items that we will not be shipping right away, please send a deposit for 50% of the order total. If the items that you order are not in stock, we will require a 50% deposit to process the order. This will guarantee the current price at the time of delivery and ensures that we will reserve the items for you. The balance of payment will be due shortly before shipment. Please read our cancellation policy.

Check
Personal checks are fine for deposits, however, a cashier's check or money order may be required for the final payment. We allow 10 days for personal checks to clear. All checks should be made payable to: Astro-Physics, Inc.

Debit Authorization
This option authorizes Astro-Physics to contact your bank and initiate a debit to your checking or savings account with your permission. Please print the Debit Authorization Form, fill out and sign, then fax or mail it back to us.

Discover, Visa or Mastercard. If you make your payment by credit card, the following is required:

• Name, as it appears on credit card
• Credit Card Number
• Expiration Date
• 3-Digit Verification Code from the back of credit card
• Billing address for credit card
• "Ship To" address (if different)
• Amount authorized to charge
• Signature (if by fax or mail)

Please remember that if you cancel your order, the refund will be credited back to the same credit card.

Sales Tax

Orders shipped to an Illinois address will be charged IL Sales Tax at 7.25%.

Freight and Insurance

48 Contiguous states: All prices include freight and insurance to the 48 contiguous states via UPS Ground Service (United Parcel Service). Some accessory orders will be shipped via USPS (United States Postal Service). If you wish to receive your shipments faster or by alternate means, we will only charge you for the difference between the normal UPS Ground or USPS charges and the desired service.

FedEx is available upon request. However, additional pick-up and document charges may apply.

Hawaii, Alaska and Puerto Rico: Small shipments will be sent via USPS (United States Postal Service). We prefer to send large shipments (mounts, scopes and other large items) via UPS "Ground" (yes, that's what they call it). However, these rates are significantly higher than UPS ground rates for the contiguous states. Consequently, we will only charge the difference between the charges to your location and ground charges to the nearest coast (west for Hawaii and Alaska and FL for Puerto Rico). Although UPS also offers 2nd Day Air service to these locations, they do not guarantee that the package will arrive in two days. Three day service is not available from UPS.

Shipment Notification

Typically, when an order is shipped via United Parcel Service (UPS), you will receive an e-mail from "Quantum View Notify" via UPS with the tracking number details. Please confirm your email address so our records are up to date. This will ensure that your tracking number details are sent to the correct e-mail address.

If your order is shipped via a different service, you will be receiving a fax or e-mail directly from Astro-Physics.

Copyright © 1999-2006, Astro-Physics, Inc. - All Rights Reserved
This page was last modified: April 18, 2008

Astro-Physics, Inc.
11250 Forest Hills Road, Machesney Park, IL  61115, U.S.A.
Phone: 815-282-1513   Fax: 815-282-9847