Search Tips and Frequently Asked Questions about Astro-Physics' Web Site
|Over the past few years, the Astro-Physics website has grown in both the amount of information offered and the number of products featured. The Google search function, located on the sidebar, will allow you to quickly access product descriptions and specifications, technical support documents and any other information available on our website. It is not possible to search for specific images from our Gallery with Google since they display in a new window. After you type in your keywords, the Google search engine will look through our site, even the PDF documents. The results will display in the familiar Google format.
To enter a query into search, just type in a part number, a product name or any other word and click on the search button for a list of relevant web pages. Since search only returns web pages that contain all the words in your query, refining or narrowing your search is as simple as adding more words to the search terms you have already entered. Please be careful with your spelling and spacing to get the best results.For best results, it's important to choose your keywords wisely.
For more information on how to make your search better please visit http://www.google.com/help
Which Web browser is recommended for viewing Astro-Physics' Web Site?
Why doesn't my back button work in Internet Explorer?
1. Click the back button twice quickly and it will take you back to the last page you visited before entering Astro-Physic's web site or click the small triangle next to the back button and select the site you came from.
2. Enter the web site from www.astro-physics.com
3. Use Netscape or Mozilla
Hopefully the next version of Internet Explorer will not have this problem.
The Gallery doesn't work and I cannot see the larger images in the products section?
Our Gallery uses Java script popup windows to display the images and information about them. These scripts have been tested and confirmed to work in Internet Explorer 4, 5, 6 and Netscape 4.x and 6.x.You may not be able to print from Netscape 4.x but all of the popups and information are accessible in these browsers.
I am having trouble printing your pages. What can I do to ensure acceptable printouts?
Use Internet Explorer or Mozilla 1.6. These browsers have fewer problems than Netscape to complicate printing. Netscape 4.x for Windows has many printing-related bugs and cannot print pages from our site. Netscape 6 does not have any problems printing or viewing anything on the Astro-Physics web site. If you use Netscape 4.x, please upgrade your browser to Netscape 7.1 or Internet Explorer 6. Internet Explorer 6, Mozilla 1.6 and Netscape 7.1 are free and available for download here. Internet Explorer 6 Mozilla 1.6 Netscape 7.1
The site is wider than my screen, forcing me to scroll horizontally. How can I see it all at once?
Nearly all computers sold in the past decade are capable of multiple screen resolutions. Higher resolutions fit more information onto the same monitor, the tradeoff being that each pixel is just a bit smaller. We recommend setting your display to a resolution of 1024 x 768 or higher if you have a 17" or larger monitor or 800x600 if you have a 14-15". This is accomplished via your system's display control panel, rather than within the browser. The more pixels and colors your screen can display the better the images will look. Please read the documentation for your video card or operating system to learn how to change this setting.
The fonts are too small and I can't read the pages?
You need to adjust the size of fonts displayed in your browser.
I am using Netscape 1.1 and your site does not display properly
This site takes advantage of some of the more recent developments in web design such as frames, tables, Java script and rollovers. Older and nonstandard compliant browsers will have trouble with these features. We strongly suggest you upgrade to Internet Explorer 6, Mozilla 1.6 or Netscape 7.1. Internet Explorer 6 Mozilla 1.6 Netscape 7.1
I have a question about your Web Site that is not covered here. Where should I write?
Please send any questions or comments about Astro-Physics' Web Site to
11250 Forest Hills Road, Rockford, IL 61115, U.S.A.
Phone: 815-282-1513 Fax: 815-282-9847