Shipping & Returns
We can ship to virtually any address in the world. Please note that there are restrictions on shipping to some international destinations.
48 Contiguous states: We offer FREE shipping on orders over $100, unless otherwise indicated. Carriers may include: US Postal Service, UPS or FedEx.
Hawaii, Alaska and Puerto Rico: An additional charge will be applied to shipments for Hawaii, Alaska and Puerto Rico as rates to these destinations can be significantly higher than the equivalent service within the contiguous 48 states.
International: Carrier options include US Postal Service, UPS, FedEx and DHL.
All shipping charges must be paid prior to shipment. Customs charges and duties are to be paid by the customer at time of import.
Please contact us directly to place your order so that we can provide competitive shipping options. Shipping quotes will include the cost of insurance. For mount orders, shipping quotes will include the cost of custom boxes and foam used for Astro-Physics mounts. Please use the Contact Us form on this website or give us a call and indicate the items that you wish to order.
International shipping costs are not covered for warranty returns or repairs.
We guarantee that you will be delighted with your purchase. Please inspect your shipment carefully. If you are not satisfied with any item, please return it to us in original condition, shipping prepaid, within 30 days after delivery. You must obtain a return authorization prior to shipment. We will either correct any problems, replace the item or issue a refund. Assuming that the item is in original condition, the full amount will be refunded less the original shipping costs. Items that are special order or modified will have different terms. Please check before ordering.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.