Support
Since our E-Commerce website does not have provisions for the extensive documentation that we maintain, we created Astro-Physics.info to house information regarding present and past products. These links will take you to various information categories.
TECHNICAL SUPPORT DOCUMENTATION
Technical Support for Current Products
Technical Support for Legacy Products that are No Longer Available
KNOWLEDGEBASE ARTICLES
https://astro-physics.bolddesk.com/kb/ 100+ articles on answers to the most common questions, troubleshooting procedures, and "what does this mean" help. Great way to get information after hours, or during weekends and holidays.
VIDEOS
Video Tutorials: https://www.youtube.com/astrophysicscorp
CONTACTING TECHNICAL SUPPORT
If you can't find the answers you are looking for in the resources above, you can contact Astro-Physics technical support in one of two ways:
Use the Contact Us menu item in our website
Send an email to support@astro-physics.com
FORMS
Mount Registration Form - Please register your mount so that we can send special notices to you.
APCC Software Transfer Instructions and Forms
Work Order Request Form - Requires Return Authorization number.
HISTORY