Shipping & Returns

Shipping

We can ship to virtually any address in the world. Please note that there are restrictions on shipping to some international destinations. 

48 Contiguous states: We offer FREE shipping on orders over $100, unless otherwise indicated. Carriers may include: US Postal Service, UPS or FedEx. 

Hawaii, Alaska and Puerto Rico:  An additional charge will be applied to shipments for Hawaii, Alaska and Puerto Rico as rates to these destinations can be significantly higher than the equivalent service within the contiguous 48 states.    

International: Carrier options include US Postal Service, UPS, FedEx and DHL. 

All shipping charges must be paid prior to shipment. Customs charges and duties are to be paid by the customer at time of import.

Please contact us directly to place your order so that we can provide competitive shipping options. Shipping quotes will include the cost of insurance. For mount orders, shipping quotes will include the cost of custom boxes and foam used for Astro-Physics mounts. Please use the Contact Us form on this website or give us a call and indicate the items that you wish to order.

International shipping costs are not covered for warranty returns or repairs.

Shipping Inspection and Returns Policy

We guarantee that you will be delighted with your purchase. Shipment Condition: Please inspect your shipment carefully for condition or missing items and contact us immediately if you have any questions or concerns. Satisfaction: If you are not satisfied with any item, please contact us for technical support or to request a return authorization. Any approved returns must be sent to us in original condition, shipping prepaid, within 30 days after delivery. Once we receive and inspect the returned item(s), we will either correct any problems, replace the item, or issue a refund solely at Astro-Physics' discretion. If a refund is warranted and the item is in new condition, the full amount will be refunded less the original shipping costs and applicable fees (i.e credit card, bank charges). Items that are special order or modified will have different terms. Please check before ordering.